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Privacy Policy

Hip Impact Protection Ltd. (HIP Ltd.) PRIVACY POLICY
We at HIP Ltd., the sponsor of hips-protect.com web site, respect our customers’ right to privacy and need for secure communications. Our Privacy Policy has been developed to provide you with an understanding of how we will use any personally identifiable information, which you provide to us. Personally identifiable information is information that concerns you, individually, and that would enable someone to contact you. Such personally identifiable information is governed by our Privacy Policy and your use of this web site constitutes your acceptance of our Privacy Policy and the practices it describes.
Please note that our Privacy Policy governs personally identifiable information provided to us via our web site or to the hips-protect.comcall centers referenced on our web site. It does not govern communications that you may have with others which reference our web site or products, such as communications with third-party service providers who use our products.

Categories of Personally Identifiable Information Collected
Visitors may browse our web site without revealing any personally identifiable information, but shoppers must open an account with us. At that time, you will be asked to provide such personally identifiable information as your name, E-mail address, home or business address, telephone number and credit card information (name, number, card type, expiration date and CID code). If you do not wish to share this information via the internet, feel free to contact us by phone at +44 207 589 7367 to place your order.

What Personal Information About Customers Does hips-protect.com Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at hips-protect.com. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but, then, you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our online store, and communicating with you.

E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from hips-protect.com if your computer supports such capabilities.

Information from Other Sources: We might receive information about you from other sources such as government census information, and add it to our account information. Any information gathered would be used for the purpose of bettering communication to you.

Use of Personally Identifiable Information
Your personally identifiable information is used for our internal business purposes only. Hips-protect.com does not sell, rent or lease your personal information to independent third parties except as described below. We use personally identifiable information to identify account holders, open and maintain accounts, process, service and enforce transactions, send related communications to customers and to provide customer services and support. Credit card numbers are used only for processing payments and are not used for other purposes. We may also use personally identifiable information to provide you with optional product or service updates, promotional notices and offers and other information about hips-protect.com and its products.

As stated above, hips-protect.com does not share our customer information with third parties, except as described in the next paragraph. If you receive information about our products from another company, hips-protect.com has no control over the use of their data. You will need to contact the company that delivered the email to opt out of receiving ongoing emails.

Disclosure of Personally Identifiable Information
We may use third party, unaffiliated, companies to help us maintain and operate our web site or for other reasons related to the operation of our business, and those companies may receive your personally identifiable information for that purpose. Should we be required to do so, we may also disclose personally identifiable information about you in connection with a legal claim, governmental request or investigation. Further, as our business develops, we may sell or buy corporate assets, and in such transactions customer information may be shared with third parties and become one of the transferred business assets.

Keeping Your Personally Identifiable Information Secure
Our authorized secure server, WorldPay, uses Secure Sockets Layer (SSL) encryption - the industry standard -- when collecting or transferring sensitive data such as your credit card information. SSL encryption is designed to make such sensitive information unreadable to anyone but us.
If you prefer to place your orders by telephone, you may call us +44 207 589 7367. Your personally identifiable information will be treated with the same confidentiality and security as orders placed on our web site and is governed by the terms and conditions of this Privacy Policy.
All hips-protect.com data is stored in the UK and is in compliance with the EU Data Protection Act.

Changes to Your Personally Identifiable Information
You have the ability to review, change and/or correct the personally identifiable information you provide to us by going to the web page that links to your account and using the edit tools provided there to change your information.

Use of Cookies
Cookies are alphanumeric (letter and numeric) identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features that help your user experience.
The “Help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of hips-protect.com’s best features, and we recommend that you leave them turned on.

Selling to Children
hips-protect.com does not sell products for purchase by children. If you are under 18, you may use hips-protect.com only with the involvement of a parent or guardian.

Optional Provisions

Our customers are given the option of registering with us to receive special offers, newsletters and new product updates by E-mail. If at any time you decide that you no longer wish to receive these communications, you may opt out of receiving them by simply clicking on the "unsubscribe" link, which is attached to every E-mail that is distributed to our customers. By clicking on this link, you will automatically be deleted from our mailing list and will not receive any further E-mails. Should you wish to be added again in the future, just do a basic registration the next time you visit hips-protect.com. To do this, simply click on the "Register Now" button on the home page and fill in your name and E-mail address. This will add you, once again, to the mailing list.

Changes to our Privacy Policy
As we strive to improve our products and services, we may revise our Privacy Policy from time to time. We encourage you to periodically consult this Privacy Policy. If there are updates, they will be posted to this Privacy page on our web site along with the effective date of the revision. In the event of any significant changes to our Privacy Policy, hips-protect.com will notify affected customers by E-mail.

Contact Us
We respect your opinions. If you have any questions or comments about our Privacy Policy please contact us at  info@hips-protect.com
or write to us at the following address:

Hip Impact Protection Ltd
21 Queens Gate Place

London SW7 5NY
United Kingdom

 
 

What Our Users Are Saying..

Bernadette Taylor
2016-04-26, 10:45
Dear William,

The hip protectors are great and we like the new material in the underpants.

Thanks again, Bernadette
Geoffrey Hampden-Smith
2016-04-26, 10:39
Dear William. Your package arrived very promptly several days ago. Thank you very much. I am wearing the hip protectors while recuperating from a fall - with the prognosis of a month on crutches. They are very, very comfortable and not noticeable under my track suit. Wearing the pants with the protectors gives me the confidence to do more on crutches and I am hoping that this this will accelerate my re-habilitation.

I am 67 years old and still work in a boatyard. I just wish I was aware of … read more